WEBINAR
Drive Revenue with a Proven Review Response Strategy
Panel discussion on best practices for review responses
Business locations with a higher volume of review replies and reply rates correspond with higher click-through rates for phone calls, website visits, and getting directions.1 That’s because consumers are more likely to use a business that replies to reviews.
Replying to reviews shows people you care. Every review, good or bad, is an opportunity for you to build a connection with your customers, boost brand loyalty, and drive conversions. Join our webinar and learn how to create a review reply strategy that can drive long-term business success.
What: Hear from some of our customers on what it takes to create a review reply strategy — their insights and recommendations — as well as the results of their approach. You’ll also learn:
- Benefits of replying to reviews and what reviews need a response
- Basics of how to reply — what to include in your response
- How to reply to negative, positive, and neutral reviews
- A quicker way to respond to all your reviews
Please note, due to technical difficulties, we were unable to record the original, live presentation which included brand launcher, Alex Garcia of Clean Juice and towing marketing expert, Jan Wencel of Lift Marketing Group.
1 Case Study: Positive Google Reviews Improve Paid Search Conversion Rates. Location3. 2018.