Thank you for watching: 

Harnessing Customer Feedback-Driven Insights in an AI-Driven World


Thanks for watching our webinar on balancing the benefits of AI analysis of customer feedback with the importance of a human touch.

Topics  Covered: 

  • Why you shouldn't rely solely on AI-driven insights
  • The importance of customer feedback and changing expectations
  • Acting on customer feedback and how to use AI to provide those high-level insights

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Start gathering customer feedback from first and third-party reviews to NPS scores to survey



Learn how to filter, tag, sort, segment, and synthesize results for clear reporting and insights


Integrate with your website and social channels to market and share your feedback easily and compliantly

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Our goal is to help you connect with your customers to gain valuable insight on what’s important to them. While you happy customers will help your marketing, your unhappy customers will point out where you can improve and our system will help you communicate with them to keep them with you.