We analyzed over 23,000 businesses in the last year using
GatherUp to manage their online reputation. The findings offer
valuable insights into how review management affects review volume, freshness, Net Promoter Score (NPS) and third-party ratings, and what this means for your business.
Effective reputation management isn't just about stars and scores—it’s about creating lasting trust and credibility. Let our research help you shape the right strategy to attract more customers and increase your NPS.