We analyzed over 23,000 businesses across 2023 using
GatherUp to manage their online reputation. The findings offer
valuable insights into how review management affects
Net Promoter Score (NPS) and third-party ratings,
and what this means for your business.
Effective reputation management isn't just about stars and scores—it’s about creating
lasting trust and credibility. Let our research help you shape the right strategy to
attract more customers and increase your NPS.