Getting customer reviews is critical to maintaining and improving your brand reputation and revenue. But so is replying to reviews. You could be missing out on opportunities to build brand trust if you don’t have a plan in place for responding to reviews. 

Replying to reviews results in higher ratings, more business, and better SEO performance. This guide will give you actionable steps and examples of how to reply to reviews. You’ll also get access to over 100 reply templates so you can feel confident replying to any kind of review.

• Benefits of replying to reviews
• How to prioritize your responses 
• How to reply to positive, neutral, and negative reviews