⚪ How to benchmark your reputation performance against industry averages
⚪ What active review acquisition produced in 2025 and what changed year over year
⚪ How proactive requesting impacts star ratings (and why it matters for conversions)
⚪ What NPS trends reveal about sentiment and referrals
⚪ How reviews influence visibility in local search and emerging AI-driven discovery
Reputation is no longer just a “nice to have”; it’s the foundation of customer trust, local visibility, and long-term growth. In this webinar, we’ll break down the key findings from the 2025 Reputation Benchmark Report and reveal what top-performing brands are doing differently to earn (and keep) trust in 2026.
You’ll learn the trends shaping customer expectations, the reputation metrics that matter most, and the strategies businesses can use to stand out in a more competitive, review-driven landscape. From response time and sentiment to review volume and visibility, we’ll unpack what it truly takes to win trust—and turn reputation into a measurable advantage.
What You’ll Learn
Why This Matters
Reviews remain one of the most influential trust signals in local marketing. They shape what prospects see, what they believe, and how quickly they choose. This webinar translates the 2025 benchmark report into practical guidance you can use to set goals, prioritize investments, and build a reputation program that supports both traditional search and AI-influenced discovery.
Who This Webinar Is For
Marketing leaders and strategists
Agency teams supporting local clients
Multi-location and service-based brands
Professional services marketers and operators
Anyone responsible for reputation, local search, and conversion performance
Get data-backed benchmarks + actionable tactics.
Our Presenters
Frequently Asked Questions
Is this webinar really free?
Yes. The live session and the on-demand recording are completely free.
What if I can’t attend live?
No problem. Register anyway, and we’ll send the recording to everyone who signs up.
Who should attend this webinar?
This webinar is designed for local business owners, multi-location brands, and marketing agencies or SEO professionals supporting local clients.
How long is the webinar?
The session will be approximately 45 minutes, including time for Q&A.
Will this be technical?
No. The content is practical and easy to follow, focused on strategy and real-world takeaways rather than technical setups.
Will there be time for questions?
Yes. We’ll leave time at the end of the session to answer audience questions live.
Will this webinar be recorded?
Yes. A recording will be shared with all registrants after the session.