Thank you for watching: 

Harnessing Customer Feedback-Driven Insights in an AI-Driven World

 

Thanks for watching our webinar on balancing the benefits of AI analysis of customer feedback with the importance of a human touch.

Topics  Covered: 

  • Why you shouldn't rely solely on AI-driven insights
  • The importance of customer feedback and changing expectations
  • Acting on customer feedback and how to use AI to provide those high-level insights

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